Privacy policy

At Saptan, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our website powered by Shopify.

1. Information We Collect

We collect personal information when you:

Create an account

Place an order

Subscribe to our newsletter

Contact us via forms or email

This may include your name, email address, shipping address, phone number, and payment details.

2. How We Use Your Data

Your personal data is used to:

Process and fulfill your orders

Provide customer support

Send updates on orders and promotions

Improve website functionality and user experience

3. Data Storage & Security

Your data is stored:

On our secure server with SSL encryption, Web Application Firewall (WAF), and DDoS protection

On an encrypted remote backup server

We take all reasonable technical measures to ensure your data is protected.

4. Payment & Shipping Partners

We share limited necessary data only with:

Trusted shipping providers (for delivery purposes)

Payment aggregators like Razorpay and Gowik 

We do not store your card or payment details.

5. Data Retention

We retain personal data for 6 months after your last order.

Payment-related data is managed according to Payment Gateway’s Policies

6. Your Rights

You have full control over your data:

You can access and edit your details anytime via the “My Account” section.

To request account deletion, please email us at Sap7tan@gmail.com

7. Children’s Privacy

Our website is not intended for users under the age of 13. We do not knowingly collect data from children, and they are not permitted to place orders.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted here with a revised update date.